Process Intelligence Engineer

Our client is a well-established international organisation operating within the healthcare sector, with a strong presence across multiple European markets and a focus on delivering high-quality operational and business support services. We are looking for an experienced Process Intelligence Engineer to join their team in Sofia. Job Profile for Process Intelligence Engineer Responsibilities will include, but not be limited to: Support the rollout of Process Intelligence (PI) technology across end-to-end Finance Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R) processes Analyse process inefficiencies and identify data-driven improvements with cross-functional teams Advise Shared Service Centres (SSC) clients on process optimisation as a technical PI expert Implement and manage PI solutions, including data integration and modelling Develop customised PI dashboards with KPIs aligned to business requirements Design AI-based solutions leveraging PI, including GenAI and Agentic AI Collaborate with Local and Global Process Owners, Global Process Owner (GPO) teams, and other Corporate Business Services (CBC) stakeholders Coordinate with Corporate IT on data access, architecture alignment, and technical feasibility Candidate Profile for Process Intelligence Engineer Must be fluent in Bulgarian and English, both written and spoken Bachelor’s or Master’s degree in Data Science, IT, Business Administration, or a related field, preferably focused on data analytics 3+ years of experience in business process analysis, data science, or data engineering, preferably in PI Hands-on experience with data analytics and process mining tools, such as Python and Celonis Familiarity with automation tools (UiPath) and AI solutions (LLMs, Microsoft Copilot Studio) is a plus Strong SQL skills and knowledge of relational databases Experience in shared services or finance operations is advantageous Strong analytical skills and ability to interpret financial data Good understanding of transactional finance processes and workflows Excellent communication skills with technical and non-technical stakeholder What Our Client Offers Flexible working hours Hybrid working model Food vouchers Additional health insurance, including dental coverage Comprehensive training and career development opportunities Corporate discounts on products and services Discounted sports cards A positive and collaborative work environment Opportunity to join an international company with a leading market position in Europe Blue Lynx Careers EOOD is a registered provider of recruitment services with Licence No. 3173/06.07.2021, valid without expiry date.