Flight Operations Coordinator (OCC)

Company Overview: Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 38 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain, from trip planning to indulging passengers with exceptional hospitality, Jetex offers a vast range of career opportunities around the world. Job Purpose: The Flight Operations Coordinator will support the smooth and efficient operation of flights at our Sofia location, coordinating flight information, customer requests, airport services, and airside activities. The role requires close coordination with flight crews, airport authorities, internal operations teams, and service providers to ensure every flight is handled safely, efficiently, and in line with Jetex service standards. Job Duties & Accountabilities: Coordinate flight schedules, landing permits, service requests, and operational requirements. Provide accurate flight, airport, weather, and service-related information to crew and customers. Arrange services including catering, transportation, hotel bookings, fueling, and other ground handling requirements. Coordinate communication between flight crew, airport authorities, ramp teams, and internal stakeholders. Support pre- and post-flight activities, baggage handling, and ramp-side services. Maintain accurate operational information and flight details within internal systems. Perform airside duties as required while ensuring compliance with safety procedures and aviation regulations. Deliver professional and service-oriented support to customers and crew throughout the operation. Qualifications & Requirements: Diploma or Bachelor's degree in Aviation or a related field is preferred. Minimum 2 years of experience in aviation operations, flight operations, ground handling, or a related role. Good knowledge of aviation operations, terminology, safety procedures, and regulations. Fluent English and Bulgarian communication skills. Good IT skills, including MS Office and operational systems. Strong communication, organization, problem-solving, and prioritization skills. Detail-oriented and comfortable working in a fast-paced, shift-based operational environment.