Manager

Company Description eHaus is a specialized online platform focused on the distribution and sale of home and office climate and comfort products, including water heaters, electric heaters, tankless systems, ventilation equipment, purifiers, and air conditioners. As part of Vecto Bulgaria Ltd., eHaus benefits from the broader company’s expertise in managing comprehensive product portfolios and online sales operations. The platform is dedicated to providing reliable, energy-efficient solutions that enhance indoor comfort and air quality. Team members collaborate across functions to support seamless customer experiences, from product selection to delivery and after-sales service. Role Description The Manager role at Vecto Bulgaria Ltd. for the eHaus platform is a full-time, on-site position based in Sofia. The Manager oversees day-to-day operations of the online platform, including product assortment, pricing, promotions, and coordination with suppliers and logistics partners. This role leads and supports the team, sets performance goals, and monitors key performance indicators such as sales, customer satisfaction, and operational efficiency. The Manager collaborates closely with marketing, customer service, and technical teams to optimize the user experience, resolve operational issues, and implement process improvements. The position also involves budgeting, forecasting, reporting to senior leadership, and ensuring adherence to company policies and regulatory requirements. Qualifications Experience in team leadership and people management, including setting objectives, providing feedback, and supporting professional development. Background in e-commerce or retail operations, with skills in inventory oversight, order processing, and coordination with suppliers and logistics. Strong analytical and planning skills, including the ability to interpret sales and performance data, forecast demand, and manage budgets. Knowledge of digital marketing and online sales practices, such as basic SEO, online merchandising, and customer engagement strategies. Excellent communication and collaboration skills, with the ability to work effectively across departments and with external partners. Proficiency with standard office software and familiarity with e-commerce platforms or ERP systems. Bachelor’s degree in Business, Management, Marketing, or a related field; relevant experience in a similar role may be considered equivalent. Strong customer-focused mindset and ability to support a positive, inclusive, and respectful workplace culture. Fluency in Bulgarian and good command of English, both written and spoken.