Business Development Representative

About Chargebee Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline revenue and finance operations, capture actionable insights, and drive growth. Chargebee is trusted by businesses of all sizes, including Zapier, LegalZoom, Lambda, Freshworks, DeepL, Condé Nast, and Pret a Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. With headquarters in North Bethesda, Maryland, our team members are based primarily in India, the U.S., and Europe. About the Team The Sales Development team at Chargebee acts as the tip of the spear for our global enterprise growth. We are a high-performing group of consultative pipeline builders who engage C-level executives, VPs of Product, Chief Payment Officers, and Revenue Operations leaders across fast-growing businesses. Our BDRs lead with domain authority. Partnering directly with executive decision-makers to expose critical bottlenecks across usage-based billing, token metering, payment orchestration, and ASC 606 revenue recognition. Our culture is rooted in rigorous coaching, transparent feedback, and continuous product/market mastery. We don't just book meetings; we lead peer-level conversations that position Chargebee as the mission-critical monetization engine for scaling platforms. About the role As a Business Development Representative, you will lead high-impact outbound strategies targeting key decision-makers across mid-market and enterprise accounts and you will drive the initial phase of Chargebee’s enterprise sales cycle. Through rigorous account research and personalized, context-driven outreach, you will diagnose monetization pain points and articulate Chargebee's value proposition with authority, playing a pivotal role in shaping our pipeline, turning cold market triggers into active, high-converting discovery meetings for the sales organization. This role will cover territories in the Eastern and Central time zones in the U.S. What you'll do Execute Multi-Channel Outbound Strategy: Initiate high-impact outreach across phone, personalized email, LinkedIn, and video to engage executive decision-makers within target accounts. Diagnose Operational Bottlenecks: Conduct deep account research to map key decision-makers and identify technical friction points across billing architecture, usage-based pricing, and revenue operations. Engage Multi-Threaded Buying Committees: Initiate peer-level conversations with cross-functional stakeholders across Product, Finance, Engineering, and RevOps teams. Overcome Objections with Authority: Navigate gatekeepers, screeners, and executive pushback on live calls. Converting timing, travel, and date rejections into high-value 1:1 discovery meetings. Articulate Domain Expertise: Clearly communicate Chargebee’s value around complex monetization topics, including usage-based token metering, ASC 606 compliance, checkout conversion, and payment orchestration. Continuous Coaching & Skill Mastery: Actively participate in call reviews, peer coaching sessions, and playbook strategy meetings to continuously refine live execution and objection handling. Drive Qualified Pipeline: Consistently meet or exceed monthly quotas for qualified discovery meetings and sales-accepted pipeline generation. Maintain CRM Data & Account Intelligence: Capture actionable account intelligence and maintain precise pipeline tracking within CRM tools to ensure seamless AE handoffs. What you'll bring Relevant Experience: 1+ years in an outbound sales, business development, or high-velocity customer-facing role within SaaS, FinTech, or technology ecosystems. Executive Phone Presence: Exceptional oral command and executive posture on cold calls. Capable of engaging C-Suite, VP of Product, and Finance leaders with authority, clarity, and speed. Commercial Curiosity & Learning Agility: A foundational interest in SaaS business models and pricing strategies, combined with the intellectual curiosity to master complex monetization concepts (such as usage-based billing, payment orchestration, and automated revenue recognition). Assertive Objection Handling: Proven ability to navigate gatekeepers, handle live pushback, and turn timing, event, or travel rejections into active 1:1 discovery meetings. Coachability & Growth Mindset: A high capacity for self-reflection and a desire to continuously improve by analyzing call recordings, participating in live role-plays, and applying feedback in real-time. Strategic Account Research: Skill in analyzing account triggers, market movements, and tech stack signals to craft tailored, context-led outreach. Modern Tech Stack Proficiency: Experience with enterprise sales tools (CRM platforms, conversation intelligence, sales engagement tools, and sales intelligence data providers). Nice to have Ecosystem Experience: Direct experience or exposure in FinTech, cloud infrastructure, e-commerce, or enterprise SaaS environments. Conversation Intelligence Exposure: Familiarity with using conversation intelligence platforms to analyze call recordings and refine live prospecting performance. Monetization Mechanics: General awareness of subscription management concepts, usage-based pricing/metering models, or financial workflow automation (e.g., ASC 606, payment gateways). Multi-Threaded Prospecting: Experience mapping and engaging multi-buyer personas (Product, Finance, RevOps, C-Suite) within a single target account. Compensation Base salary for this role is €40,000 - €44,000 + 40% variable commission Chargebee is committed to offering competitive, transparent, and equitable compensation packages. Compensation for this role includes a base salary, uncapped variable commission (OTE), equity stock options, and comprehensive regional benefits. Final compensation is determined by role-relevant experience, technical domain familiarity, and geographical location. Benefits we offer At Chargebee, we believe that feeling supported is the foundation for doing great work. We offer a comprehensive benefits package designed to support your personal, financial, and professional growth and ensure you thrive in every aspect of your life. Our commitment to supporting our employees is universal, while our benefits are thoughtfully designed to meet the unique needs of each region. We offer comprehensive packages that generally include: Health & Wellness: Robust coverage and access to programs to support your physical and mental well-being. Financial Security: Initiatives to help you build long-term financial stability. Work-Life Balance: Flexible options and resources to help you thrive both professionally and personally. Chargebee is an equal opportunity employer. At Chargebee, we believe that diversity of backgrounds, perspectives, and experiences is not a "good-to-have" but a "must-have" as it strengthens us as a company and as individuals. We are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity/expression, age, national origin, ancestry, caste, citizenship, physical or mental disability, genetic information, military or veteran status, or any other characteristic protected by applicable law